The services that we offer and the charges for those services are confirmed in the Terms of Business. We agree to provide the services detailed in our recommendation letter and you agree to pay us for those services.
We offer both initial and ongoing services. Any products we have arranged for you will only be kept under review as part of an agreed ongoing service for which you agree to pay. Our ongoing services, unless otherwise agreed, are provided as a follow up to the initial service.
Any advice or recommendation that we offer to you, will only be given after we have assessed your needs and considered your financial objectives, attitude to any risks that may be involved and your capacity for losses. If you do not wish to discuss a particular area of financial planning and that area should not form part of the advice given, we can exclude it, if you instruct us to do so. This may of course have a bearing on the advice that might have been given and may prevent us from providing you with advice due to the incomplete picture of your circumstances. We do not provide a non-advised service where you do not receive advice or a recommendation from us.